The Problem
Why teams leave Freshservice
AI features only on Enterprise tier ($119/agent)
Limited asset management on lower plans
Freshworks ecosystem creates cross-product lock-in
Workflow automation quotas
Change management requires Pro tier
What We Build Instead
Your custom it service management tool
ITSM with AI, automation, and asset management from day one
Custom ticket types and workflows
Asset discovery and lifecycle management
Change management with approval workflows
Analytics and SLA reporting dashboards
The Math
Freshservice vs. custom build
Based on 30 seats at $49/seat/month, with ~10% annual SaaS price increases.
Keep paying Freshservice
Build with 86 SaaS
3-year savings with 30 seats
$14,712
25% less than Freshservice
How It Works
From Freshservice to ownership in 5-10 weeks
Free Audit
We analyze your Freshservice usage and identify exactly which features your team actually uses.
Scope & Build
We build your custom it service management tool with only the features you need. 5-10 weeks.
Deploy & Migrate
We deploy to your infrastructure, migrate your data from Freshservice, and train your team.
You Own It
Full source code, documentation, and optional maintenance retainer. No vendor lock-in. Ever.